Terms and Conditions and Privacy Policy

Welcome to Portfolio. 

These Terms and Conditions and Privacy Policy govern your use of our website located at https://portfolioevoo.com/ and your purchase of our products. By accessing our website and purchasing our products, you agree to these terms.

TERMS AND CONDITIONS

1. Overview This website is operated by Portfolio. Throughout the site, the terms "we," "us," and "our" refer to Portfolio. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products, Pricing, and Availability Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of products.

While we make every effort to display accurate stock levels, product availability is not guaranteed.

3. Order Cancellation We reserve the right to refuse or cancel any order you place with us at any time for any reason. This includes, but is not limited to, the right to cancel orders due to inaccurate inventory levels, stock limitations, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

If we cancel your order, we will attempt to notify you by contacting the email or billing address provided at the time the order was made, and we will issue a full refund for the canceled items.

4. Refund and Return Policy Because our products are food items, all sales are final. We do not offer refunds, returns, or exchanges for any products unless the package arrived damaged or expired.

If your package arrived damaged or expired, please contact us immediately at hey@portfolioevoo.com within 7 days of receiving your order. Please include your order number and photographic evidence of the damage or expiration date so we can promptly evaluate the issue and make it right.

5. Accuracy of Billing and Account Information You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6. Governing Law These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which our business operates.

7. Changes to Terms and Conditions You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

PRIVACY POLICY

Your privacy is important to us. This Privacy Policy explains how Portfolio collects, uses, and safeguards your information when you visit https://portfolioevoo.com/.

1. Information We Collect

• • Personal Information: When you make a purchase or attempt to make a purchase through our website, we collect certain information from you. This includes your name, billing address, shipping address, payment information, email address, and phone number.

  • Newsletter Subscription: If you choose to sign up for our newsletter, we collect your email address to send you promotional materials, updates, and special offers.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies help us analyze web traffic, remember your preferences, and improve your overall shopping experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information We use the information we collect to:

• • Process and fulfill your orders, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations.

  • Communicate with you regarding your orders or inquiries.

  • Send you our newsletter and marketing communications, if you have opted in to receive them.

  • Screen our orders for potential risk or fraud.

  • Optimize and improve our website experience.

3. Payment Processing and Security Payment details provided during ecommerce transactions are processed through secure, third party payment gateways. We do not store your full credit card or financial details on our servers. All payment information is encrypted using secure socket layer technology (SSL) and stored with industry standard encryption.

4. Sharing Your Information We do not sell or rent your personal information to third parties. We only share your personal information with trusted third parties to help us use your personal information as described above. For example, we use third party services to power our online store and manage our newsletter delivery. We may also disclose your information to comply with applicable laws and regulations.

5. Your Rights You have the right to opt out of receiving our marketing emails or newsletter at any time by clicking the unsubscribe link at the bottom of our emails. You can also contact us to request access to, correction of, or deletion of any personal information you have provided to us.

CONTACT INFORMATION

If you have any questions about our Terms and Conditions or our Privacy Policy, please contact us via email at hey@portfolioevoo.com.